Privacy Policy

Last Updated: August 2026

About Us

Howl is a trading name of Just Design Stuff Ltd ("we", "us", or "our").

We are committed to protecting your privacy and ensuring that your personal information is handled securely, fairly, and transparently. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your personal data.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

By using our website, contacting us by email, telephone, or through any enquiry form, you acknowledge that your personal information will be processed as described in this Privacy Policy.

What Information We Collect

We may collect and process the following information:

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Information submitted through contact or enquiry forms
  • Correspondence you send to us by email or through our website
  • IP address
  • Browser and device information
  • Cookie and website usage information
  • Analytics data relating to how our website is used

We only collect information that is necessary to provide our services, improve our website, or communicate with you.

How We Collect Your Information

We collect information when you:

  • Complete a contact or enquiry form on our website.
  • Contact us by email or telephone.
  • Subscribe to receive marketing communications.
  • Browse our website through cookies and analytics technologies.

Some information is collected automatically through your browser to help us understand how visitors use our website.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries.
  • Provide quotations.
  • Deliver our services.
  • Manage customer relationships.
  • Improve our website and user experience.
  • Monitor website performance and security.
  • Send marketing communications where you have consented or where we have another lawful basis to do so.
  • Meet our legal and regulatory obligations.

We will only process your personal data where we have a lawful basis under UK GDPR.

Lawful Bases for Processing

Depending on the circumstances, we rely on one or more of the following lawful bases:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests, provided your rights and freedoms are not overridden.

How We Store Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Enquiry information will normally be retained for up to 24 months after your last interaction with us unless a longer retention period is required by law or is necessary for the services we provide.

When your information is no longer required, it will be securely deleted from our active systems and, where reasonably practicable, from backups.

Marketing

If you have opted in to receive marketing communications, we may occasionally send you information about our services, offers, or updates that we believe may be of interest.

You may withdraw your consent at any time by:

  • Clicking the unsubscribe link in any marketing email.
  • Contacting us using the details below.

We will never sell your personal information to third parties for marketing purposes.

Sharing Your Information

We only share your information where necessary to operate our business.

This may include trusted third-party providers such as:

  • Website hosting providers
  • Email service providers
  • CRM systems
  • Analytics providers
  • Professional advisers
  • Legal or regulatory authorities where required by law

All third parties are required to process your information securely and only for the purposes we specify.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information in certain circumstances.
  • Request restriction of processing.
  • Object to processing where applicable.
  • Request transfer of your personal information to another organisation where technically feasible.
  • Withdraw consent at any time where processing relies on consent.

We aim to respond to all valid requests within one calendar month.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.

Email
hello@justdesignstuff.co.uk

Telephone
01482 600096

Postal Address
Just Design Stuff Ltd
First Floor, The Townhouse
Hessle
HU13 9PB

If you remain unhappy with how we have handled your personal information, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Cookies

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website.

They help websites function correctly, remember your preferences, and provide anonymous information about how visitors interact with the site.

How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly.
  • Improve website performance.
  • Analyse visitor behaviour.
  • Understand how users interact with our content.
  • Improve the overall user experience.

Where required by law, non-essential cookies will only be placed on your device after you have provided your consent.

Types of Cookies We May Use

Essential Cookies

These cookies are necessary for the website to function correctly and cannot usually be disabled.

Analytics Cookies

These help us understand how visitors use our website so that we can improve its performance and usability.

Preference Cookies

These remember your preferences and settings to improve your experience.

Marketing Cookies

If used, these cookies help us measure the effectiveness of advertising and marketing campaigns.

Third-Party Cookies

Some pages may contain embedded content or services provided by third parties such as YouTube, Google Maps, Vimeo, or social media platforms.

These providers may place their own cookies on your device. We do not control these cookies, and you should refer to the relevant provider's privacy policy for more information.

Managing Cookies

You can manage or disable cookies through your browser settings at any time.

Please note that disabling some cookies may affect how parts of the website function.

For more information about cookies, visit:

https://www.aboutcookies.org

Website Analytics

We use Google Analytics or similar analytics services to understand how visitors use our website.

Analytics information may include:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser type
  • Approximate geographic location
  • Referring websites

This information is aggregated wherever possible and is not used by us to identify individual visitors.

Google may process this data on servers located outside the United Kingdom. Where this occurs, appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services, or how we process personal information.

The latest version will always be published on our website with the date of the most recent revision shown at the top of this page.